Tenshutsu Todoke: How to Submit a Moving-out Form in Japan

Last Updated: December 18th, 2025
Tenshutsu Todoke: How to Submit a Moving-out Form in Japan

Moving to a city in Tokyo or elsewhere in Japan? Changing addresses? Or leaving Japan for good? There's one form you must fill out before you move on.

Today, we cover how to submit a moving out form (転出届 = tenshutsu todoke) in Japan that all residents must submit before relocating elsewhere.

What is the moving-out (tenshutsu todoke) form?

Tenshutsu todoke (転出届) is a mandatory notification that people living in Japan, including foreigners, must send to their current municipality before they move to a different city or leave Japan, according to the Basic Resident Registration Act (住民基本台帳法).

Primarily, this “moving out” paperwork is called tenshutsu todoke 転出届.

If you are moving within Japan, you must next submit a moving-in form (転入届 = tennyu todoke) to the city where you are relocating.

For example, say you live in Shinjuku City, but you are moving to Minato City. A simplified action plan would look like this:

  • Submit a moving-out form to Shinjuku City.

  • Receive a moving-out certificate from Shinjuku City.

  • Present the moving-out certificate from Shinjuku City to Minato City Office within 14 days of your move.

  • Concurrently with 3, submit a moving-in form to Minato City Office.

If you are leaving Japan, then only 1 and 2 are required. (This checklist covers how to move out in Japan for those leaving for a prolonged period or permanently.)

Don't Miss Important Mail After Moving! 📮
Never worry about missing government notices, bank statements, or tax documents again. MailMate forwards and translates your Japanese mail wherever you go.
By signing up, you agree to our Terms of Service, Privacy Policy, and Handling of Personal Information.

When should I submit a moving-out form in Japan? 

Submit your moving-out form at least 14 days before moving out and no later than the day of the move. 

While cities have varied processes for accepting this application, all cities throughout Japan maintain a 14-day time frame when leaving a city. 

What would happen if I'm late in submitting a moving-out notification in Japan?

Failing to submit a moving-out notification on time can lead to issues with residency status and tax obligations. While penalties are not always enforced strictly, late notification can create avoidable issues across multiple systems.

1. Possible fines under Japanese law

Under the Basic Resident Registration Act (住民基本台帳法), residents are legally required to report address changes promptly. If you fail to submit a moving-out notification on time, you may be subject to a fine of up to ¥50,000.

2. Delays or issues with moving-in registration

If you move to a new city without first submitting a tenshutsu todoke:

  • You will not have a moving-out certificate (転出証明書)

  • This can delay or complicate your moving-in registration (転入届)

  • City offices may require additional explanations or paperwork

Some municipalities will still assist you, but the process often takes longer.

3. Problems with health insurance and pension records

Late notification can affect:

  • National Health Insurance enrollment

  • Pension records

  • Medical eligibility or billing during the transition period

These systems rely on accurate resident registry data, and delays can cause temporary coverage gaps or retroactive adjustments.

4. Tax and administrative complications

If your address is not updated correctly:

  • Resident tax notices may be sent to the wrong city

  • You may miss tax bills, refunds, or deadlines

  • Mail from government offices may be returned or lost

This can lead to late fees or additional follow-ups later.

5. Issues when leaving Japan

If you leave Japan without submitting a Tenshutsu Todoke:

  • Your residence may remain registered in Japan

  • This can cause complications with tax obligations, pension refunds, or re-entry procedures

  • You may be contacted later to retroactively complete the process

What to do if you missed the deadline

If you did not submit your moving-out notification on time:

  • Visit your current or former city office as soon as possible

  • Explain the situation honestly

  • Bring identification and any supporting documents (lease termination, flight ticket, etc.)

Municipal staff will usually guide you through corrective steps.

What is the difference between tenshutsu todoke and tenkyo todoke?

Although both forms are used to report address changes in Japan, 転出届 (tenshutsu todoke) and 転居届 (tenkyo todoke) serve different purposes depending on where you are moving.

💡Tenshutsu Todoke (転出届) = Moving out of a city

You must submit a Tenshutsu Todoke when you are:

  • Moving to a different municipality in Japan (e.g., Shinjuku → Minato)

  • Leaving Japan for a long-term or permanent stay abroad

This form notifies your current city that you are leaving its resident registry. After submission, you receive a Moving-Out Certificate (転出証明書), which is required to register your new address in another city.

💡Tenkyo Todoke (転居届) = Moving within the same city

You must submit a Tenkyo Todoke when you are:

  • Changing addresses within the same municipality

    • Example: moving apartments within Shinjuku City

Because you are not leaving the city’s resident registry, no moving-out certificate is issued, and no tenshutsu todoke is required.

Quick comparison table

Situation

Required Form

Moving within the same city

転居届 (tenkyo todoke)

Moving to a different city in Japan

転出届 (tenshutsu todoke) → 転入届 (tennyu todoke)

Leaving Japan (long-term or permanent)

転出届 only

Online submission with My Number Card

転出届 via MyNa Portal (if supported)

In short:

  • If you are leaving a city, submit a Tenshutsu Todoke

  • If you are staying in the same city, submit a Tenkyo Todoke

What do I need to submit a move-out form in Japan?

When you move-out from one city to another in Japan, you will need to submit the following to the city office:

  • Notification of moving out form

  • Identification document (driver's license, passport, etc.)

  • National Health Insurance Card, Elderly Medical Benefits Card, Infant Medical Care Card, etc.

  • Seal registration card (only for those who have already registered)

Additionally, if someone else is submitting the tenshutsu todoke form for you, they will need to present a "power of attorney" and "the representative's own seal (a personal seal is acceptable) and identification documents."

Where can I download the tenshutsu todoke form? 

Municipalities in Japan use different systems to keep their resident registries up to date. Thus, every city has its own form that city residents must fill out when relocating.

To find out the specific process and form for your city, search for 転出届 + [your city name]. Some municipalities call the form 住民異動届 = jyuumin idou todoke, change of residence form, which you can also search for. Minato City uses a 住民異動届 = change of residence form. Shinjuku City uses a 転出届 = moving-out form. 

Note: If you are moving within city boundaries (not moving to a new city), the form you want to look for is 転居届 = tenkyo todoke, which notifies the municipality of a change in address within city bounds. 

Step-by-step how to submit a moving-out form in Japan in-person

Here are the general steps to submit a move-out form in-person before a relocation. 

Step 1. Google your city's official home page. 

Every city in Japan has an official website where directions regarding their moving-out procedures can be found. If the city's official site is not available in English, look for the kanji 転出届 or 住民異動届 to find the relevant directions. 

Step 2. Download the move-out form from your city office website and fill it out. 

While the forms will vary, the information you will be requested to fill out remains largely the same. Some city offices have the form available in English.

Notification Change Address

Image. Shinjuku’s English Tenshutsu Todoke Form is available in English, Chinese, and Korean.

Find the form by searching [市/区/転出届] in your browser. Most city offices now allow you to download and print out the form from their website.

Step 3. Gather the required documentation as listed by your city office. 

Generally speaking, these items will include ID verifying documents (My Number Card, driver’s license, residence card, etc.), your inkan, and your health insurance card

Step 4. Go to your city office and submit the paperwork. 

Bring the filled-out form and the required documentation discussed in Step 3 to your city office. If you aren’t sure which desk to stand at, you can ask, “Tenshutsu todoke wo dashitai no desuga…” (I’d like to submit a moving-out notice.)

Step 5. Receive the moving-out certificate. 

After receiving your paperwork, the municipality will issue you a moving-out certificate (転出証明書 = tenshutsu shou mei sho) that you must bring with you when registering in a new city in Japan. 

Moving out certificate

The moving out certificate japan form that you will receive

Moving Abroad? Stay Connected to Japan 🌏
Keep receiving your Japanese mail digitally with instant translations. Perfect for temporary moves or permanent relocations. Japan's most trusted bilingual mail service.
By signing up, you agree to our Terms of Service, Privacy Policy, and Handling of Personal Information.

How to submit a moving-out form in Japan by proxy

Most cities allow the use of a designated proxy (代理人 = dairinin) to submit this paperwork so long as all other conditions are followed. 

In addition to your documents covered in the previous section, your proxy must bring personal ID verification, their inkan, and a certificate of appointment (委任状= ininjyou), which you issue to your proxy. You can find the certificate of appointment form on each city's website.

Minato City’s proxy certificate form

Minato City’s proxy certificate of appointment document (Japanese PDF)

Additionally, certain rules and conditions surrounding proxies apply, depending on the city. 

Moving to a New City in Japan? 🗾
Redirect your mail to MailMate's virtual mail HQ and get translated summaries of all your Japanese mail.
By signing up, you agree to our Terms of Service, Privacy Policy, and Handling of Personal Information.

Step-by-step how to submit a moving-out form in Japan by postal mail

Most cities allow you to submit the moving-out form by postal mail. If your city permits this, these are the general steps:

Step 1. Download the moving-out form from your municipality's website. 

Nagoya Translated Mail-In Move Out Form

Translated: Nagoya’s Mail-In Tenshutsu Todoke Move out Form

Fill it out and set aside. Also, make note of the municipality address to which you must send your paperwork. 

Step 2. Make photocopies of the required ID-verifying documents to include with your moving-out form. 

This ID will be included with your moving-out form. Generally speaking, it will be 1 of the following: 

  • My Number Card

  • Driver's license

  • Residence card

Step 3. Include a self-addressed return envelope with an 110-yen stamp affixed.

Required so that they can send you a moving-out certificate. 

It will take from 1 week to 10 days to receive a certificate of moving out by mail. Because you must use the moving-out certificate to complete your registration in a new city, officials advise that you list your new address on the return envelope. 

(Alternatively, find out how to use Japanese postal mail forwarding to receive mail at your new address!)

Don't Let Important Mail Get Lost! 🚨
Tax notices, pension updates, bank statements - don't risk missing crucial documents. Get Japan's #1 virtual mail service before you move.
By signing up, you agree to our Terms of Service, Privacy Policy, and Handling of Personal Information.

Use the My Number Card to fast-track the moving-out form

As of 2025, many municipalities now support online submission of the moving-out form (Tenshutsu Todoke) via MyNa Portal.

If you have a My Number Card, you can use the MyNa Portal to report your move-out through an online application without going to the city office, which means less paperwork. Check your city's eligibility on the official MyNa Portal or municipal website. Some cities now allow online submission even if you’re moving abroad.

This fast-track does not apply to My Number Notification Card holders. 

Instructions and allowances for submitting a moving-out form with your My Number Card will differ from city to city. Be sure to research whether your city has made this available or not.

Additionally, you’ll need to visit the municipal office in person to complete the required registration when moving into your new municipality.

Note: You can not use this method when you are leaving Japan.

Can I submit the moving-out form online?

Yes — if your municipality supports it. Many cities now allow you to submit the form via the MyNa Portal if you have a My Number Card (not just the notification version).

You can:

  • Log into MyNa Portal using your card and reader or phone

  • Submit the moving-out form online

  • Still need to visit the new city to file your moving-in (転入届) form

Check your municipality here: https://myna.go.jp

Common Japanese phrases for your city office visit

Navigating the city office can be much easier with these essential Japanese phrases. Practice these beforehand to communicate effectively with staff.

Getting started

English

Japanese

Pronunciation

Excuse me

すみません

Sumimasen

I would like to submit a moving-out form

転出届を出したいのですが

Tenshutsu todoke wo dashitai no desu ga

I'm moving out of the city

市外に引っ越します

Shigai ni hikkoshimasu

I'm leaving Japan

日本を出国します

Nihon wo shukkoku shimasu

Finding the right department

English

Japanese

Pronunciation

Where is the residents' affairs counter?

住民課はどこですか?

Jūmin-ka wa doko desu ka?

Which window should I go to?

どの窓口に行けばいいですか?

Dono madoguchi ni ikeba ii desu ka?

Can you help me?

手伝っていただけますか?

Tetsudatte itadakemasu ka?

Submitting documents

English

Japanese

Pronunciation

Here are my documents

書類です

Shorui desu

I have filled out the form

フォームに記入しました

Fōmu ni kinyū shimashita

Is this correct?

これで合っていますか?

Kore de atte imasu ka?

I don't understand

わかりません

Wakarimasen

Common questions you might be asked

English

Japanese

Pronunciation

What is your new address?

新しい住所は?

Atarashii jūsho wa?

When are you moving?

いつ引っ越しますか?

Itsu hikkoshimasu ka?

Do you have your residence card?

在留カードはありますか?

Zairyū kādo wa arimasu ka?

Do you have your health insurance card?

健康保険証はありますか?

Kenkō hoken-shō wa arimasu ka?

If you need help

English

Japanese

Pronunciation

I don't speak Japanese well

日本語があまりできません

Nihongo ga amari dekimasen

Could you speak slowly?

ゆっくり話してください

Yukkuri hanashite kudasai

Could you write it down?

書いてもらえますか?

Kaite moraemasu ka?

Is there someone who speaks English?

英語を話せる人はいますか?

Eigo wo hanaseru hito wa imasu ka?

English

Japanese

Pronunciation

I forgot to bring...

...を忘れました

...wo wasuremashita

Do I need to bring anything else?

他に持参するものはありますか?

Hoka ni jisan suru mono wa arimasu ka?

Can I submit this by mail?

郵送で提出できますか?

Yūsō de teishutsu dekimasu ka?

When will I receive the certificate?

証明書はいつもらえますか?

Shōmei-sho wa itsu moraemasu ka?

For proxy submission

English

Japanese

Pronunciation

I am submitting on behalf of someone

代理で提出します

Dairi de teishutsu shimasu

I have a power of attorney

委任状があります

Ininjō ga arimasu

The person I represent is...

代理する人は...

Dairi suru hito wa...

Key terms

English

Japanese

Pronunciation

Moving-out form

転出届

Tenshutsu todoke

Moving-out certificate

転出証明書

Tenshutsu shōmei-sho

Residence card

在留カード

Zairyū kādo

My Number card

マイナンバーカード

Mai nanbā kādo

Health insurance card

健康保険証

Kenkō hoken-shō

Seal/stamp

印鑑

Inkan

Power of attorney

委任状

Ininjō

Representative/proxy

代理人

Dairi-nin

Worried About Missing Important Documents? 📄
Tax office notices, pension updates, insurance claims - don't risk missing them! MailMate ensures you never lose track of important Japanese mail, no matter where you are.
By signing up, you agree to our Terms of Service, Privacy Policy, and Handling of Personal Information.

Frequently asked questions

What is 転出届 tenshutsu todoke? 

The meaning of 転出届 = tenshutsu todoke is a "moving out" form that residents in Japan must file with their current municipality before moving out.

When should I submit a tenshutsu todoke

The tenshutsu todoke should ideally be submitted about 2 weeks in advance of moving. However, if one is unable to submit it before their moving date, they must submit it post-move as soon as possible.

Who can submit a tenshutsu todoke

The tenshutsu todoke can be submitted by the individual moving, the head of the household, or their representative.

What happens after the tenshutsu todoke procedure is completed? 

After the tenshutsu todoke procedure is completed, a moving out certification (tenshutsu shomei sho) is issued.

What documents do I need to bring for the tenshutsu todoke procedure? 

For the tenshutsu todoke procedure, you will need to bring your Residence Card, and the Notice of Moving Out (Tenshutsu Todoke) from your previous ward office. In some cases, proof of your flight ticket may also be required.

What if I didn't give a moving-out notification before I moved to a new city?

If you didn't give notification of moving out before moving to a new city, you should submit the Tenshutsu Todoke as soon as possible after moving. Go to your nearest Residents' Affairs Division (市民課) or Community & Residents' Affairs Division (区民生活課), as they will help you in this process.

In closing

Navigating the process of moving can be daunting, especially when it involves understanding and complying with legal requirements in a foreign country. However, with the right information and guidance, the process of submitting a Tenshutsu Todoke, or moving-out form, in Japan can be straightforward and manageable.

Your Japanese Mail, Simplified ✨
📧 Instant email notifications • 🔤 English translations • 📱 Mobile app access • 🏆 #1 rated service • 💰 Cancel anytime.
By signing up, you agree to our Terms of Service, Privacy Policy, and Handling of Personal Information.

Spending too long figuring out your Japanese mail?

Virtual mail + translation services start at 3800 per month. 30-day money-back guarantee.

By signing up, you agree to our Terms of Service, Privacy Policy, and Handling of Personal Information.
Mailmate mascot